DELIVERY

All standard UK orders are now shipped Free of charge (Second Class Post), you may of course choose a different shipping option at the checkout that carries a surcharge. We do ship items of clothing, belts, gloves, golf shoes etc internationally, although we cannot ship clubs or golf bags outside the UK.

Depending on the item purchased, delivery will either be by Royal Mail or a Courier Service, delivery to a business address can be arranged.

UK Shipping Options:

• Free UK ONLY (£0.00) Second Class 3-5 Days
• First Class Recorded Delivery (£2.50) First Class Signed For - which Royal Mail aim to deliver within 1 - 2 working days.
• Tracked 24 (£5.95) Tracked 24 aims to deliver your parcel the next working day by Royal Mail. With this service Royal Mail provide a full online tracking service, so you are able to track the progress of your parcel.
• Tracked 48 (£4.50) Tracked 48 aims to deliver your parcel within 2 to 3 working day by Royal Mail. With this service Royal Mail provide a full online tracking service, so you are able to track the progress of your parcel.
• Special Delivery (£8.50) SORRY THIS SERVICE IS CURRENTLY UNAVAILABLE BY ROYAL MAIL DUE TO THE CONVID 19 CRISIS. SORRY FOR ANY INCONVENIENCE Guaranteed Next Working Day (Monday to Friday) on orders placed before noon.
• In-Store Pickup (£0.00) Next Day collection from the Eureka Golf Gateshead Store

RETURNS

Note – we have paused the clock on returns, once the Government tells us all that we can come out again we will restart the clock, so please do not feel under any pressure to go out to post a parcel back to us.

We have a 'No quibble' returns policy which means that you can return any item purchased for a replacement, refund or credit.

To return the item please email us at returns@eurekagolf.co.uk reference 'Return' stating the order #, Name and Address

Item must be then returned to

Eureka Golf Ltd
382e Jedburgh Court,
Eleventh Avenue,
Team Valley,
Gateshead,
Tyne and Wear
NE11 0BQ 

From Monday 30^th March for orders over £30 we are also now going to include a Subsidised Tracked Returns label that you can use for just £2.99 that will be deducted from your refund total.