CHRISTMAS RETURNS
If you are shopping for a Christmas gift for someone special, we are now offering extended returns for the festive period. All items ordered from the 1st November 2021 can be returned back to us up until 31st January 2022 inclusive. All other standard Returns Terms and Conditions apply.
RETURNS
FREE Returns for Exchange or Refund of item(s) are available for UK Mainland orders using an enclosed returns label.
The returns label provides a Tracked and Insured return (to the value of £100) back to Eureka Golf, if you are returning an order worth more than £100 you may wish to use a different service.
Please note that the Returns label can be used Free for your exchange of an item(s) from your order, a subsequent return of an exchanged item(s) from that order will incur a subsidised charge of £3.99 which will be deducted from the refund.
Your return must reach us within 28 days of delivery to yourself.
In line with COVID 19 government guidelines, and to keep our staff safe, all returns will be quarantined for a period of 24 hours, before being handled and processed by our team.
When exchanging/returning an item please complete the form on your order note, please enclose this paperwork in the packet.
Item must be then returned to
Eureka Golf Ltd
382e Jedburgh Court
Eleventh Avenue
Team Valley
Gateshead
Tyne and Wear
NE11 0BQ
Please ensure that you keep the receipt from the Post Office as Proof of Postage
Finally - All items must be in the original clear packaging complete with all tags and labels intact. We understand that you will want to try things on, please take care to avoid getting make-up marks on the garment (this may delay refunds).